Category Archives: Theory

The Power of Weak – How Superficial is Super Strong

We often wonder at the true power of social media and, more specifically, what gives it this power?  The answer lies in the offline world.  Mark Granovetter (1973) argues that weak social ties, those we engage “occasionally” or “rarely,” are our real assets when it comes to the sharing and leveraging of information.  Our online world follows suit, but the constraints are far fewer and the possibilities are limitless.

Information Leverage

Weak ties are the connections that provide us with information that leads to anything from employment to our next romantic relationship.  The irony of this relational rhetoric is that the people we are least connected to become our strongest social capital.  Granovetter, himself, argues that those with whom we are weakly tied most likely move in social circles different from our own and have access to different information than we do.

We also see this in Levy’s theory of Collective Intelligence, stating, “None of us can know everything; each of us knows something; and we can put the pieces together if we pool our resources and combine our skills.”  Because of the ease of developing weak ties in social media, in usually just a click, we are opening the channels through which we receive and process information.  It is not just that information is more accessible through social media, it is that the breadth of information available is unrivaled by anything in history.

“Weak ties suffer no such restriction, though they are certainly not automatically bridges. What is important, rather, is that all bridges are weak ties.” –Granovetter

Social Media Provides the Bridge over the “Troubled Waters” of Social Norms

One of the beautiful things about the exchange of ideas in the realm of social media is the possibility of anonymity.  People who could never imagine speaking out in the physical world can make their ideas and opinions known on the web.  The genius introvert suddenly has a willing audience that he can engage and share ideas with, while remaining comfortably secluded.  His personality type no longer affects the exportation of his idea, and the weak ties of his network will perpetuate its spread.

Outside of personal issues, we have more pressing discrimination against social constructs such as race, gender, and culture that can be circumvented within the framework of social media.  Patriarchal societies are seeing a rise in female idealists who can now contribute to academic circles without fear of reprimand.  The social constructs and structures that prevent the forming of weak ties in the real world are not present in the web space.  This increases the ease of collaboration and unification toward common goals.  Weak ties proliferate the spread of complex ideas over a broader web than previously possible.

“”Intuitively speaking, this means that whatever is to be diffused can reach a larger number of people, and traverse greater social distance (i.e. path length) when passed through weak ties rather than strong.” – Granovetter

Will time show the weak ties formed online to be as high in profitability and leveragability in regards to social capital as the real world relationships they are modeled after?

 

Sources and further reading:

The Strength of Weak Ties

What Makes a Weak Tie 

LDG Granovetter

Small Change 

Weak Ties, Twitter and Revolution

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In Love with Myself – The Danger of “People Like Me”

With the recent exponential rise of social media subscribers, and the broadening demographics of those contributing, the need to develop and grow your online network is becoming far more pressing.  With this need comes the growth of features such as “people like me” or “similar to you.”  While these tools may come in handy for connecting users to those of similar disposition, it also puts new and old users in danger of one of the biggest threats to idea flow, cultural segmentation.

Cultural Disconnect

The term “cultural segmentation” merely means that online cultures and subcultures are cutting themselves off from confrontational idea flow, while their thoughts and beliefs remain stagnantly inbred. This inhibits the connection of networks that can aid in the flow of ideas and makes users ripe for the adoption of cultural ethnocentrism: judging the value of another culture from the framework of your own.

To the artist who uses Flickr or Tumblr as a means to share their creations with the world, the danger lies in following artists in the same genre using the same medium.  Progression as a creator is blockaded as the artist is not being challenged by another, dissimilar, aesthetic belief system.  Cultures need interaction with other cultures in order to grow, blossom, and thrive.  The artist needs a network of people who will constantly challenge his or her idea of what is “beautiful.”

Looking Glass Self

I also see a direct tie to Charles Cooley’s 1902 concept of the “looking glass self.”  Cooley’s social psychological concept says, in essence, that our view of self develops through our interpersonal interactions and how we believe others view us.  If we continue to surround ourselves with “people like me,” I believe that our views of self will remain as stagnant as our ideas.  One of the main tenants in business is to bring in people who will challenge your ideas surrounding your product or service to provide insight; how much more profitable could this be in the realm of personal identity.

What I am pushing for is a cultural shift in the definition of a social network.  I am not abdicating the deleting of current friends or a lack of similar beliefs, I am merely challenging social media users look deeper into the implications that their current friend base carries.  Despite its shortcomings, the Internet should be seen as a channel for ideas and opinions to move through that propagates cultural and personal evolution.

Why do we so readily seek confirmation?  When you look into your own online network, do you see people that will challenge you and help you grow, or people who will blindly agree with what you have to say?

Further Reading:

Eroding Trust in “People Like Me”

Teaching Through Confirmation Bias

Looking Glass Self

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Through the looking glass…

One of the main theories that solidified my interest in the study of communication actually came from a sociologist.  Charles Cooley was a celebrated academic who wrote fascinating articles on topics such as social subjectivity and social process, but his “looking glass self” theory is what drew me to his work.  This theory directs its focus at the concept of “self,” and states that one’s idea of self grows out of interpersonal societal interactions and the assumed perceptions of others.

People shape themselves based on others’ perceptions of them, leading to a reflection and reinforcement of the current perceptions.  This reciprocity fascinates me in that it forces me to look at my own personality and concept of self and search out the catalyst for their current state.  What drives me to behave the way I do?  What are the social implications for this?  We decide who our social circle is and we choose our subcultures, but the cyclical fashion of the architecture of self shows that these social constructs define us as well.

Charles Horton Cooley 1864 - 1929

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Talk to Me…

I am often asked why I studied communication in college.  Those posing the question tend to think of it as a “throw away” degree, one that holds no real academic merit.  My answer always falls along the lines of “being socially minded” or “being a people person,” but I never account for the deeper implications that the study of communication has.  Human beings, at a base level, are social creatures.  We are hard wired for interaction, and we were made to communicate.

Holy Roman Emperor Frederick II once conducted an experiment to see if infants raised isolated from communication would develop a natural language different from that of their parents (or whomever would have been speaking to them).  His theory was that the children would grow to speak a classical language such as Latin.  The caretakers were charged to feed, bathe, and tend to the children; but they were forbidden from communicating with even the slightest coo.  All of the children died within months in this environment, demonstrating the impact that communication has on our lives.

So, I study communication because it is the power by which our species simultaneously advances and disintegrates.  A single word can start a war and a gentle touch can calm an angry friend.  The power of our messages are far greater than we think; and we must begin to take a closer look at what we are, and are not, saying.

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